Privacy matters. Dannah.uk.com recognizes the importance of our customers' privacy, and takes a number of steps to protect that privacy. The following discloses the information gathering and dissemination practices for our Web site.

Personal information

When shopping with us you need to fill in all of the required fields. If we don't have your e-mail address or phone number we can't send you an updates or contact you if we would have any problems with your order or delivery. Each time you order with us, make sure you make an extra check that your details are correct. We store your name and contact details such as address, e-mail and phone number in our database, these details are used for payment and delivery.

We may employ other companies and individuals to perform functions on our behalf. Examples include sending postal mail and e-mails, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing credit card payments and providing customer services. Such companies and individuals will have access to personal information needed to perform these functions, but may not use it for any other purposes and are required to process the data in accordance with the UK's Data Protection legislation.

We will not sell your details to any non-essential third parties. Your email address will be used, if you have chosen to participate, to send you our newsletter. You can at any time cancel the subscription of our newsletter by clicking the unsubscribe link in the bottom of one of our newsletter emails.

Any personal information provided or to be gathered by dannah.uk.com is controlled by Dannah of 117 Cranbourne Road, Aston under Lyne, Lancashire OL6 8QP.

Cookies

A cookie is a text file that is sent from a web page, e.g. www.dannah.uk.com to your computer where it's stored either in your computer memory (session cookie) or as a small text file (permanent cookie). Dannah.uk.com uses session cookies for analytics purposes so that we can monitor and improve our website, these cookies do not contain any personal information and cannot be used to identify a single user. We also use permanent cookies to “remember” you for the purposes of logging into your shop account and saving your shopping basket between visits.

A session cookie is erased out of your computer's memory when you close your browser. If your browsers preferences is set to not accept cookies you will not have the opportunity to order from our website. It is an easy adjustment to accept cookies to your browser, and if you need help with this, contact our customer service at customerservice@dannah.uk.com.